Our E-liquid Price Match

At The Electronic Cigarette Company (TECC) we are committed to offering the best value e-liquid in the United Kingdom. Our price match states that if you find the same product at a lower price within 28 days of purchase, we will happily match it, by giving you a credit on your account for double the difference. For a great value vape read the 10 Best Cheap E Liquid in the UK.

How to claim your e-liquid price match

If you do happen to find one of our e-liquids at a lower price and prove that it meets the criteria shown below, please contact our customer service team either by emailing [email protected], calling 01254 269380 or chatting with an advisor on live chat.

Please have the following information available as we will need to ask a few questions to verify your claim:

1. The full name of the product including flavour and strength (if applicable).
2. The competitors’ website address and how to find it (if emailing please include the URL/link) and the price.

If we confirm that the product is being offered at a lower retail price and meets the price match criteria, then we will match that price.

NB: Where we honour the price, the difference will be returned in the form of a credit added to your account. This can be used on against any future purchase from The Electronic Cigarette Company website.

Terms and Conditions

The comparison needs to meet the following:

• The price match will only apply against a single-pack purchase, multipack or bulk purchase options are excluded.
• The price match will only apply to a competitor’s normal non-discounted retail price.
• The matched price must have been valid on the day of the original purchase from The Electronic Cigarette Company.
• The product is identical to the one we sell (brand, strength, flavour etc).
• The competitor must be based in the UK, selling directly to consumers and not a wholesaler.
• The e-liquids matched must be available and in stock.
• The online price match excludes retailers such as Amazon and eBay sellers, resellers, any type of auction sites, factory outlets and liquidation sales.
• The online price match excludes site affiliations, cashback, voucher/discount codes, gift cards, free gifts, giveaways, competitions etc.
• The online price match excludes any online offers from The Electronic Cigarette Company post the date of purchase.
• The Electronic Cigarette Company’s decision will be final on the price match.
• The Electronic Cigarette Company reserves the right to withdraw our price match offer at any time.
• These terms and conditions do not affect your statutory rights.

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