Trust Pilot Reviews

Here at TECC we are very proud of our high-quality products and our expert customer service. We appreciate all the reviews and feedback that we receive, and below you will find a good selection from Trust Pilot. As new reviews arrive these are autonomically updated.

Great services

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    Great services Fast delivery New web site makes ordering faster and easier

  • julie carney - 30 March 2017

When i ordered the coils for my arc

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    When i ordered the coils for my arc mini, they came within a couple of days both times, will continue to use this service ! Tony L

  • Tony lewis - 30 March 2017

Excellent rapid service and helpful

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    Excellent rapid service and helpful with any quiries via a lelepphone call

  • Paul Gunnell - 30 March 2017

Excellent service with TECC however

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    Excellent service with TECC however, for some reason, I can no longer access their website. Don't think it's my computer that is the problem.

  • Alan - 30 March 2017

I have always found this company to be

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    I have always found this company to be so help on the phone with a query or a problem. Not fully understanding these devises coils tanks atomisers I have always been guided through and offered excellent after care service. The liquids I also find are one the best money can buy delivering flavour and strength that I require. I have tried other shops but always return and except delivery charge on small orders.Well Done Very Satisfied CustomerSue Tosdivine

  • susan tosdivine - 29 March 2017

Fantastic company.

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    Fantastic company, great products, at good prices , superb customer service team, on recent order I made a mistake, ordered wrong atomiser heads when I received my package rang the customer service team, no problem return the items and we will change them, which is exactly what happened. Bear in mind it was MY mistake as usual, everything was sorted super quick, I have been using TECC since switching to Vaping 7years ago, and have always had fantastic customer service and great quality products at really good prices. Honestly cannot fault this company.would like to say a big thankyou to all at TECC for 7 years of excellent srrvice

  • Jane Collins - 29 March 2017


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    Efficient service and a great range of products

  • John Hodge - 29 March 2017

Great Value and Dependable

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    They offer great products at unbeatable prices and their delivery performance is outstanding with most orders arriving nest working day.

  • Stuart Marvin - 29 March 2017


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    made my first purchase in a while with tecc ,everything went very smoothly good del,well informed with e-mails no hassles no drama good service defo will be back

  • alex lapsley - 29 March 2017

Quality products and always reliable service.

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    I have been using The Electronic Cigarette company for over 5 years and have found their products and delivery to be excellent. Advice is readily available if required.

  • Ashley Nicholson - 27 February 2017

Customer Service

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    Today I (Barbara) received absolutely excellent customer service from Richard. I had a problem logging in and he sorted it out quickly and efficiently. Well done Richard and the Electronic Cigarette Company for providing us with your e cigs etc and for your brilliant customer service.

  • Barbara Blackburn - 3 February 2017

great service

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    great products and great service

  • Paul Sheldrake - 27 January 2017

Trustworthy and reliable service.

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    Fast delivery, good quality. Will always use this website.

  • Janice Gill - 17 January 2017

Very helpful!

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    I emailed the company for help, they got back to me straight away and were very helpful! Haven't received my order yet but looking forward to trying my new liquids!

  • Caggie - 16 January 2017

just bought (arc 3)

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    delivered on 10/01/17 today is 15/01/17 still not picked up a cigarette since the 10th, I call that a perfect result after 37 years of smoking x

  • angela aherne - 15 January 2017

Brilliant and fast service

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    100% happy would gladly recommend the electronic cigarette company to my family and friends.

  • Clare Tague - 14 January 2017

Bloody Good stuff!

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    Good quality gear and fast delivery! What more can you want!!!

  • Antony Emberson - 13 January 2017

Great service

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    Can't fault the service - orders are blemish free and there's a good range of liquids

  • Nick Clark - 11 January 2017

Cigs when you need them

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    All ways there hen you need them

  • Steve Jessup - 11 January 2017

Great customer service

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    I had ordered some coils from them and waited a fair while to contact them. Mummy brain made me forget until I was on my last coil and found myself wondering when I had ordered them. Days and weeks blur into one, I probably haven't brushed my hair for a few days. I emailed the company and Imran got straight on it. I had my coils special delivery the very next day. Great prices and friendly helpful staff

  • Zenia Hill - 9 January 2017


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  • David - 6 January 2017

curve arc3

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    great service and fast delivery my curve arc3 is ideal for my needs shall be using again thanks

  • nicola keane - 5 January 2017

Definitely use again

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    Reasonable prices and fast delivery

  • Harry Colegrave - 5 January 2017

Very pleased with purchase and serv

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    Very pleased with purchase and service.

  • Ian M - 30 December 2016

Very good service

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    Very good service

  • amanda armstrong - 29 December 2016

Good quality product and service

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    Would buy again for accessories great service

  • brett - 28 December 2016


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    I found what I was looking for, ordered it, paid for it, received it in very good time, I'm very pleased

  • monica greeno - 18 November 2016


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    Best liquid I have tried though I have to say I am by no means a connoisseur.Very prompt delivery and I have had no issues. Would highly recommend.

  • Douglas Wilson - 15 November 2016

Fast delivery top service

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    Great ecig and service

  • Gloria M. Pisciotta - 15 November 2016

The TECC arc

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    This Electronic cigarette is the best I have ever used,(and I have used a few). Next day delivery, top marks to the team at TECC.

  • alan morris - 10 November 2016


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    Very happy with my purchase definitely ordering again. .fast and easy. Well done guy's. .

  • katie Michael - 10 November 2016

ordered one day received the next

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    thanks for a speedy delivery, will use you again soon :D

  • Lea. - 10 November 2016

Excellent Service.

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    Excellent service,had a problem and the next thing I knew had a replacement,wish all retailer's had this approach.Highly recommended.

  • BRIAN NIGHTINGALE - 9 November 2016

Great Company, highly recommend

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    great service, always very quick reaction and despatch:)

  • Debbie Cushnie - 8 November 2016

Once I set my account up it's been brilliant!

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    Setting up my account was a bit difficult but after 5 attempts i got there

  • Trudi Welford - 8 November 2016

High quality products, fast delivery.

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    I have ordered several times from TECC and never had any problems.

  • Antti Vuohelainen - 27 December 2013

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