Trust Pilot Reviews

Here at TECC we are very proud of our high-quality products and our expert customer service. We appreciate all the reviews and feedback that we receive, and below you will find a good selection from Trust Pilot. As new reviews arrive these are autonomically updated.

Customer Service

  • review stars
    Today I (Barbara) received absolutely excellent customer service from Richard. I had a problem logging in and he sorted it out quickly and efficiently. Well done Richard and the Electronic Cigarette Company for providing us with your e cigs etc and for your brilliant customer service.

  • Barbara Blackburn - 3 February 2017

great service

  • review stars
    great products and great service

  • Paul Sheldrake - 27 January 2017

Trustworthy and reliable service.

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    Fast delivery, good quality. Will always use this website.

  • Janice Gill - 17 January 2017

Very helpful!

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    I emailed the company for help, they got back to me straight away and were very helpful! Haven't received my order yet but looking forward to trying my new liquids!

  • Caggie - 16 January 2017

just bought (arc 3)

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    delivered on 10/01/17 today is 15/01/17 still not picked up a cigarette since the 10th, I call that a perfect result after 37 years of smoking x

  • angela aherne - 15 January 2017

Brilliant and fast service

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    100% happy would gladly recommend the electronic cigarette company to my family and friends.

  • Clare Tague - 14 January 2017

Bloody Good stuff!

  • review stars
    Good quality gear and fast delivery! What more can you want!!!

  • Antony Emberson - 13 January 2017

Great service

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    Can't fault the service - orders are blemish free and there's a good range of liquids

  • Nick Clark - 11 January 2017

Cigs when you need them

  • review stars
    All ways there hen you need them

  • Steve Jessup - 11 January 2017

Great customer service

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    I had ordered some coils from them and waited a fair while to contact them. Mummy brain made me forget until I was on my last coil and found myself wondering when I had ordered them. Days and weeks blur into one, I probably haven't brushed my hair for a few days. I emailed the company and Imran got straight on it. I had my coils special delivery the very next day. Great prices and friendly helpful staff

  • Zenia Hill - 9 January 2017


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  • David - 6 January 2017

curve arc3

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    great service and fast delivery my curve arc3 is ideal for my needs shall be using again thanks

  • nicola keane - 5 January 2017

Definitely use again

  • review stars
    Reasonable prices and fast delivery

  • Harry Colegrave - 5 January 2017

Very pleased with purchase and serv

  • review stars
    Very pleased with purchase and service.

  • Ian M - 30 December 2016

Very good service

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    Very good service

  • amanda armstrong - 29 December 2016

Good quality product and service

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    Would buy again for accessories great service

  • brett - 28 December 2016


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    I found what I was looking for, ordered it, paid for it, received it in very good time, I'm very pleased

  • monica greeno - 18 November 2016


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    Best liquid I have tried though I have to say I am by no means a connoisseur.Very prompt delivery and I have had no issues. Would highly recommend.

  • Douglas Wilson - 15 November 2016

Fast delivery top service

  • review stars
    Great ecig and service

  • Gloria M. Pisciotta - 15 November 2016

The TECC arc

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    This Electronic cigarette is the best I have ever used,(and I have used a few). Next day delivery, top marks to the team at TECC.

  • alan morris - 10 November 2016


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    Very happy with my purchase definitely ordering again. .fast and easy. Well done guy's. .

  • katie Michael - 10 November 2016

ordered one day received the next

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    thanks for a speedy delivery, will use you again soon :D

  • Lea. - 10 November 2016

Excellent Service.

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    Excellent service,had a problem and the next thing I knew had a replacement,wish all retailer's had this approach.Highly recommended.

  • BRIAN NIGHTINGALE - 9 November 2016

Great Company, highly recommend

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    great service, always very quick reaction and despatch:)

  • Debbie Cushnie - 8 November 2016

Once I set my account up it's been brilliant!

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    Setting up my account was a bit difficult but after 5 attempts i got there

  • Trudi Welford - 8 November 2016

High quality products, fast delivery.

  • review stars
    I have ordered several times from TECC and never had any problems.

  • Antti Vuohelainen - 27 December 2013

26 Item(s)