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Contact Us


Need to get in touch? We're here to help!

If you have a specific question, need some vaping advice or have a problem that needs solving we have as many channels as we can think of so there is always a way to get in touch.

Call us - 01254 269380

Email - [email protected]

TECC on Instagram

WhatsApp - 07999 590 826

Live chat - Bottom right-hand corner of the screen

Write to us: The Old Fire Station, Manchester Road, Accrington, Lancashire, BB5 2BH 

If you don’t need to contact us, but want to stay up to date with the latest products, blogs and offers then sign up to our newsletter. We will not spam you with meaningless information, just one or two newsletters a week to keep you in the loop.

Company No. 7814632 , Registered in United Kingdom
VAT No. GB 157972758
EEE Producer Registration Number - WEE/MM8560AA
Battery Producer Registration Number - BPRN06182

Opening Hours (GMT)

Customer Service Team:

Monday - Friday: 9am - 5pm
Saturday: 9am - 3:30pm
Sunday: Closed

Accrington Head Office Retail Shop:

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 5pm
Sunday: Closed

Easter Opening Hours (GMT)

Customer Service Team:

Good Friday 29th March: CLOSED
Saturday 30th March: 9am - 3:30pm
Easter Sunday 31st March: CLOSED
Easter Monday 1st April: 10am-1pm (emails replied to until 4pm)

Accrington Head Office Retail Shop:

Good Friday 29th March: 10am-1pm
Saturday 30th March: 9am - 5pm
Easter Sunday 31st March: CLOSED
Easter Monday 1st April: 10am-4pm

Live Chat

Please note live chat is available Monday 10am - 4pm and Tuesday - Friday, 9:15am - 4pm

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