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As our customer, Zane found out, we are always here to help!
"I came across your website when I was searching for the X Baby RBA online. Having never actually come across your site before I decided to take a look. I ordered 2 RBA pieces and 1 X Baby Tank.
Unfortunately one of RBA pieces was dead on arrival so I emailed my problem on the weekend and I received a very pleasant but unexpected phone call on Monday afternoon. I explained the problem to the very nice lady who called me and a replacement was sent to me and is working fine and the faulty unit was sent back.
Thank you for resolving the problem very quickly and professionally and please thank your Customer Services for me they were excellent" - Zane