TECC reaches another milestone celebrating its 6th Birthday!
Standing out from the crowd. The Electronic Cigarette Company reaches another milestone.
The Electronic Cigarette Company celebrates six years in business next month. Founded in 2008, it was one of the first e cig companies to open shop in the UK.
But how has this small e-cig Company, based in Blackburn managed to maintain it’s footing in what has become such a highly competitive market? How has The Electronic Cigarette Company (TECC) survived six years and still be thriving?
According to Neil Pritchard, the General Manager, the key elements are having an understanding of your customers needs and not being afraid of their feedback.
He said “We were one of the original e cigarette companies in the UK so we know this business inside out, and we care about our customers. We don’t rush them, as we understand that switching to e cigarettes is a big decision and it’s not one taken lightly. It’s a complete change of habit and we take the time to support this. Be it finding the right device, trouble-shooting problems or calling our customers back to find out how they are getting on. Plus, we don’t tend to leap onto the latest trends, we watch and see where the market is going and then source products that are right for our customers. I guess in the end it all boils down to good old fashioned customer care”.
Looking forwards to the next 6 years Customer Services Manager Tara Murray said, “We know that if we keep committing time and respect to our customers, we will continue to stand out from the crowd and stand the test of time.”
TECC will be six years old on the 6th June and plan to celebrate with their customers, offering an array of discounts and surprise gifts.
We, our company and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download and copy only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.
WARNING: The Electronic Cigarette Company makes no claims that the electronic cigarette will cure a smokers addiction to nicotine; the electronic cigarettes it sells serves the same purpose as a tobacco cigarette- it delivers its user nicotine. If you do suffer from the disease of Tobacco/Nicotine Dependence Syndrome and want to take steps to give up smoking or cut down the quantity of cigarettes you currently smoke. We recommend you visit your health care provider to discuss NRT (Nicotine Replacement Therapy) or a tobacco harm reduction programme.
Please Note: We are not a pharmaceutical company and we do not produce medical products.