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We very rarely get complaints. In the unlikely event that you do wish to complain please contact us, using the details above. We will try to resolve your complaint immediately. We aim to resolve all complaints to our customers' satisfaction within five working days of the initial contact.

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Page updated 22nd Nov 2011, 15:47

The Electronic Cigarette Company (UK) Ltd

We, our company and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download and copy only for your own personal, non-commercial use. Any other use or reproduction of the material or content is strictly prohibited. You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

WARNING: The Electronic Cigarette Company makes no claims that the electronic cigarette will cure a smokers addiction to nicotine; the electronic cigarettes it sells serves the same purpose as a tobacco cigarette- it delivers its user nicotine. If you do suffer from the disease of Tobacco/Nicotine Dependence Syndrome and want to take steps to give up smoking or cut down the quantity of cigarettes you currently smoke. We recommend you visit your health care provider to discuss NRT (Nicotine Replacement Therapy) or a nicotine harm reduction programme.

Please Note: We are not a pharmaceutical company and we do not produce medical products.